客戶評語, 感恩分享, Clients Success Stories
At CTL, our number one focus is always on you, the client. We strive to ensure that the client is always happy with the outcome, and nothing makes us happier than hearing the success stories of our clients. Below you will find a collection of testimonials, reviews, and success stories from our work in in M&A, our Business Skills Training Centre, and many more.
M&A and Consulting Testimonials
*Non-Disclosure Agreement (NDA): We are contractually obligated to ensure our clients' information remains confidential
Happy Employees = Happy Company?
August 22, 2023
As a small business owner, I know employees are our big assets. Happy employees are productive employees. According to statistics, happy employees are as much as 20% more productive in the workplace than unhappy employees. Small business which generally operate on tight profit margins, can be hit especially hard when we lose workers. Go back to 10 years ago, I had tough time to retain employees but right now CTL have good employees who worked here over 8 years like Alison, Rick and Henry. I would like to share some strategies to keep happy employees to work in company below:
- Maintaining Happy Remote Workers
Remote working has become increasingly popular, and many companies are finding it necessary to accommodate more and more remote workers. CTL provide 3 days remote working and 2 days office working opportunities. I found this is great for employee satisfaction, it presents a unique set of challenges for businesses looking to save money. The key to maintaining a positive remote workforce is communicating closely with team members and providing interesting incentives that reward remote performance.
- Create a Career Pathway to Keep Employees Happy.
CTL provide Professional Development Benefits to help employees stay up to date with industry trends, gain new skills and knowledge, and become more productive and efficient. It’s important to have regular career planning discussions with the employees. As part of training and development, make sure employees are aware of the different types of career paths or job opportunities throughout the company.
When CTL invest in employee training, we find employees can grow their skills and pursue professional goals while integrating new knowledge and skills into their day-to-day work responsibilities. We’ll explore professional development in the workplace, how it benefits employers, employee and business.
- Build A Positive Company Culture
We believe “Happy employees make for a happy company. Without a positive corporate culture, many employees will struggle to find the real value in their work, and this leads to a variety of negative consequences for your bottom line. Within the office, we’ll publicly acknowledge accomplishments, provide a group lunch, team building events, reserve a prime parking space and talent retention. Make employees part of the big picture. We’ll also help employees improve their work-life balance. “To engage the workforce and remain competitive, it’s no longer sufficient to focus solely on benefits. We create an environment where employees feel connected to the organization and have a positive work experience that’s part of a rich, fulfilling life.”
- Motive, Benefits and Reward Staffs
Employees who feel appreciated are more likely to have a positive attitude towards their work, which contributes to a more productive work environment for all team members. We Recognize outstanding employees achievement by a gift card, “Employee of the Day”, bonus, compensation increase and give them a token of appreciation. According to statistics, workers who left a job in 2021, 63% cited low pay as either a major or minor reason, according to a Pew Research Center survey. Offering a competitive compensation package, which typically includes wages, bonuses, and other incentives, is just as important to retaining employees as it is to recruit new talent. Regular pay increases also can help prevent employees from looking elsewhere, as well as boost morale.
Happy Employees Lead to a Successful Business
Being a small business owner, I learned the cost of hiring new employees is typically higher than it is to retain them, and turnover can cause stress for current employees. I found Happy employees are more creative and get more accomplished. Happiness is infectious too. According to statistics, 57 percent said having a “work best friend” makes work more enjoyable. Strong relationships with colleagues improve happiness and impact the entire team’s energy. When we create a pleasant company culture, it maximizes the positive impact throughout our business. We found that an engaged workforce and behaviors connected with such a workforce can lead to increase in business profitability.
Maggie Chen, Management Consultant; Certified Mergers & Acquisitions; Investment Advisor; Founder/CEO at CTL Business Group
Business Consultations; Buying/Selling Business; Mergers & Acquisitions; Business Valuations; Corporate Finance; Investment; Business Training
CTL Business Group:
What can a business do to fight inflation?
August 8, 2022
After economic pandemic, the consulting business is booming, as more and more companies look for expert advice in diverse areas like management, technology, marketing, finance and more.
As we head into the second half of 2022, running a profitable small business has become even more challenging. According to the Spring 2022 study The Megaphone of Mainstreet: Inflation & The Economy by SCORE, featuring responses from 1,199 entrepreneurs, 93% of respondents report being concerned about inflation. On average, those same small-business owners found it necessary to increase prices by 11% to keep pace with inflation.
CTL Business Group received client’s requirements for finding solutions to help their business address inflation. Here are 3 of our client cases (confidential agreement):
Timothy owns sawmills company in Vancouver Island, Canada. Lumber has been volatile throughout the COVID-19 pandemic, with a recent peak in March fuelled by lingering supply and shipment woes from last year’s floods in B.C., a key producing region.
Inventory is also piling up because of transportation snarls that have left many of North America’s biggest producers with stockpiles at sawmills. Due to a lack of rail cars and damaged roads, “producers are sitting on a lot of inventory because they can’t ship the stuff.”
The second case is Christian who has footwear company in Los Angeles, USA. Last year, as more and more Americans were vaccinated against COVID-19, retailers enjoyed a big boost in sales. But the strong demand for goods soon overwhelmed supply chains, and supply-demand imbalances combined with commodity-driven cost pressures to drive prices higher. In the US, inflation hit nearly 8.5 percent in March 2022, its highest level in 40 years. Commodity prices jumped again when Russia invaded Ukraine, exacerbating cost increases, both direct and indirect, for retailers and sending inflation still higher. Retailers must contend not just with the rising cost of merchandise, but also with cost increases on everything from manufacturing inputs to freight and fuel to wages. In addition, e-commerce now represents nearly 13 percent of all retail sales, placing further downward pressure on retailer profitability.
The third business case is an auto part repair store in Taiwan. The owner, Sarah Lui is a third generation to manage this family auto parts business. Ever since the post-pandemic market rebound, the automotive supply chain has become costlier. A 29 percent jump in brakes, fluids up 25 percent, plus a 10 percent bump at the end of June, short notice cost bulletins announced by suppliers. Chemical categories to common parts to shop supplies have been affected to varying degrees, resulting in diminished buying power. The cost-push on general commodities like oils or brake rotors carries heavy implications.
An opportunity to reposition for future growth
Key insights from small business owners reveal steps you can take that may be able to ease inflation’s effect on your business.
- Streamline and automate processes.
Improving processes may mean exploring automation for Timothy’s sawmill company. “As the cost of labor continues to climb, re-examine processes,” Alison said. “Could time-intensive work be automated? Is there software that can be deployed to automate business processes like scheduling, order taking, billing, or collecting payments? Is robotic processing an opportunity when manufacturing a good or comp?
“We invested $50,000 in new shelving. After installations, we found it nearly doubled productivity.” says Timothy.
- Evaluate adopting the LIFO inventory valuation method
Using the last-in, first-out (LIFO) method of accounting for inventory has positive results in an inflationary environment because it allows you to deduct a higher cost of goods sold (COGS) by using inflated current costs rather than lower historical costs. This lowers taxable income and the corresponding tax liability, which can help preserve cash flow.
Fortunately, the company don’t have to decide now. You can wait until after the end of your company’s tax year to determine whether LIFO will benefit your company. Just keep in mind that you must use the LIFO method for financial reporting purposes in the first year of the election for the election to be valid.
- Revaluate standard costs and overhead rates
Standard costs and overhead rates are normally calculated on an annual basis to predict costs of production. However, if the manufacturing company is experiencing higher prices now, don’t wait for year end to adjust your standard costs. Changing your standard costs and overhead rates to reflect the current inflationary impact will help you avoid a large year-end adjustment and better reflect the current cost environment.
Another side benefit is that it may lower your taxable income in 2022 when a higher tax rate is anticipated. This is achieved by raising your inventory value in 2021, which will be your 2022 cost of goods sold.
- Improve productivity.
The more quickly and efficiently you and your employees work, the higher your profit margins are likely to be. “Use technologies and apps that track and improve productivity," says Alison.
“The labor pool is very limited right now, so make sure to remain sensitive to employee needs and feelings while seeking to improve productivity. As inflation rises, employers and employees are in this together. It’s important to communicate that.”
- Identifying flexibility suppliers are a key to deal with inflation.
Setting up a control tower helps you get the information you need in minutes versus hours and days. A control tower can provide you with end-to-end visibility of your supply chain. This includes tier 1, tier 2 and tier 3 suppliers, so that you can identify and address supply issues before they become shortages. Embed flexibility into your supply chain. For example, identify dual suppliers, develop alternative logistical networks, and create alternative designs for your products to help you adapt more quickly. As an example, shoe manufacturers might consider outsource 3D printing to a contract manufacturer, helps footwear companies control costs, manage their risk, and create a broader range of higher quality products.
- Raise prices judiciously.
While raising prices isn’t ideal, it may be helpful in combatting inflation’s effect on your business. Avoid turning off customers with dramatic across-the-board price increases. Instead, raise prices slowly in modest increments and be strategic. Choose areas where customers are less likely to notice.
- Restructuring existing debt or consider borrowing
In inflationary times, the dollar’s purchasing power erodes quickly, and lenders typically insist on higher interest rates to offset that erosion.
Interest rates are still very low by historical standards. So, if you’ve been considering a loan for capital that will result in reduced costs or increased revenues, now is the time before interest rates start to rise. Insist on a fixed-rate loan instead of an adjustable-rate loan so your cost of borrowing will remain constant regardless of economic conditions.
You may also want to consider converting term loans or other debt with an adjustable or variable rate to a fixed rate while interest rates are still low. This will help cut down on debt service payments and improve monthly cash flow.
Maggie Chen, Certified Management Consultant; Certified Mergers & Acquisitions; Investment Advisor; Founder/CEO at CTL Business Group – Canada, USA & Asia
Business Consultations; Buying/Selling Business; Mergers & Acquisitions; Business Valuations; Corporate Finance; Investment; Business Training
Telephone: 1-800-301-6817; 403-9982436; 626-817-6528; 02-2656-3418
CTL Business Group Canada, USA and Taiwan:
Melissa Kowalchuk – M.K. Technology Inc.
Category: semiconductor supplier of smart, connected, and secure embedded control solutions.
April 18, 2023, Melissa Kowalchuk is a client of Maggie Chen
This letter is my official recommendation for CTL Business Group as a professional business consulting form. I own technology business that has hired CTL Business Group over the past three years and the results we have gotten have always been very positive.
Rick Mackenize is the consummate business consulting professional as he knows how to put everyone at ease the moment, he enters the room. He is diligent about collecting information and insists on developing custom reports and charts to give a very helpful presentation. Most importantly to us, Rick always indicates the practical applications his work has for our organization and future revenue generation. He is the main reason why our company has been profitable so many years in a row.
We also found out that Rick has strong group communication skills, which are very useful in his business consulting career. Rick’s professional and refined approach make his work much more valuable to clients and he also has a great way of keeping everyone updated on any changes he has made to his initial recommendations. Rick is a top of business consultant at CTL Business Group. This is why I strongly recommend CTL Business Group as a professional business consulting form and know that you will not be disappointed.
Business Skills Training Centre Reviews
Reviewer – Charie Young
Review Date - 2023-May 10
Reviewed Item – QuicBooks Software Training -Business
My wife and I start up Pizza Restaurant this March. As a small business owner, we want to know how to use QuickBooks to track our business expenses and revenues. My friend, Lisa Yu introduces their QuickBooks Training Courses to us. The courses are very useful. Right now, we can handle bookkeeping for ourselves. I feel confident in recommending CTL Business Group.