Terms and Conditions

Payment Policy

  • GST is extra to the course fee.
  • An extra 20% charge will be applied if one wants to reschedule the time of the course.
  • Refunds may take up to two weeks to process through CTL Refund Services.

Certification Policy

  • In order to compete level 2 training, you must have passed level 1 training.
  • A printed certificate will be awarded upon completion of the test with a passing mark.

Refund Policy

  • A full refund will be given in the unlikely event a course is cancelled by CTL Business Group.
  • 50% of the tuition will be forfeited in the event of withdrawal or cancellation by the student.
  • Students may use paid-credits to transfer to other courses offered by CTL Business Group.
  • Refund requests will not be accepted 48 hours prior to the start of the course.
  • Refunds are not issued once classes have begun or for non-attendance.

Course Expiration Policy

  • Course will expire 3 months after the date of your first class.